Help & FAQs
Who can sell on Redent?+
Dentists, clinics, dental students and dealers can list used dental equipment, instruments, furniture and books. Every listing is reviewed by our team before it goes live.
How long does a listing stay live?+
Free listings stay live for 20 days and can be renewed from your account for free. Redent Assist listings stay live for 30 days.
What is Redent Assist?+
A managed selling service: we promote your listing on WhatsApp and social media, give it premium placement, answer buyers and negotiate for you. You approve the final price. See pricing.
How do buyers contact me?+
Through Messages on Redent. Your phone number and email are never shown publicly. For Assist listings, our team talks to buyers for you.
What does the verified-dentist badge mean?+
The seller has submitted their dental council registration number and certificate, and our team has checked it. It does not mean Redent has inspected the item.
Does Redent inspect the equipment?+
Not at the moment. Listings show the seller’s own description of what works and what doesn’t. Always ask for a working video and check the item before paying in full.
How do payment and delivery work?+
For now, buyer and seller agree payment and pickup between themselves. Protected payments through Redent and integrated transport booking are coming soon. Assist sellers can ask our team for help with transport.
Can I sell X-ray or radiology equipment?+
Dental X-ray units are regulated by AERB, and transferring them needs AERB approval. Contact us before listing one so we can guide you.
How do I stay safe?+
Keep conversations on Redent, never pay someone who pressures you to move off the platform, check the item in person or on video, and report anything suspicious to us.
Still stuck? Contact us.